Tech Support and Data Centers

We use one toll-free number controlled by an advanced VOIP PBX call management system to forward your tech support calls in the best way possible. Your call will be picked up by the available support staff, OR, our system will perform a hunt group call process to check the next available associate. Once you've spoken to a support staff, you will have the ability to contact him or her directly as each associate has its own direct extension from our system. Either way, your call will be forwarded to the person on-call or answered by the appropriate person to assure you that there is always somebody who will be able to assist you.

Our Tech Support Team is headed out of Boston, MA with a support staff based in Atlanta, San Jose and Massachusetts to handle customers in the East or West coasts.

--------------------------------------------------------------------

QuickSupport Tool, choose the correct link for your operating system to download: Windows | Mac